How can we help?

Guides, FAQ, tutorials and direct support for TimeClock 365 - attendance, access control, and task management.

Attendance & Reports

  • Exporting reports to payroll software
  • Approving employee attendance reports
  • Monthly summary reports
  • Detailed attendance report settings
View all FAQ

Users & Licenses

  • Adding and deactivating employees
  • Group manager permissions
  • Timezone settings
  • Uploading users from Excel
View all FAQ

Biometric Devices

  • New device setup guide
  • Fingerprint & card assignment
  • Device sync troubleshooting
  • Locking the biometric clock
View all FAQ

Innovation Authority

  • Task reporting for projects
  • Monthly report approval
  • Smart wizard for report closure
  • R&D project hour allocation
Learn more

Alerts & Notifications

  • Weekly attendance summary for managers
  • Overtime alerts
  • Leave request notifications
  • Birthday reminders dashboard
View all FAQ

Work Agreement Settings

  • Overtime calculation setup
  • Night shift hours
  • Automatic clock-out rules
  • Break time configuration
View all FAQ

Contact Support

Phone

03-7300000

Sun–Thu, 9:00–18:00

WhatsApp

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Remote Support

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